Frequently asked questions

I use after school care. Can I exchange a regular childcare day for day care during the holidays?

Unfortunately most locations can temporarily not request an exchange day via the parent portal since October 1st of this year. If you have any questions about this, please contact the location manager or Parent support department.

How do I request an exchange day?

Unfortunately most locations can temporarily not request an exchange day via the parent portal since October 1st of this year. If you have any questions about this, please contact the location manager or Parent support.

Can I exchange an entire childcare day for two half-days?

Usually it is possible to change a full day for tho half days (at 6 hours per week). Unfortunately most locations can temporarily not request an exchange day via the parent portal. If you have any questions about this, please contact the location manager or Parent support department.

What are the conditions/rules for requesting an exchange day?

There are a few rules in place when it comes to exchanging days or extra days. We kindly ask that you submit your request timely. And we can only exchange a day for you or offer extra care days if the composition of the group allows this. Unfortunately, it is temporarily not possible for most locations to request an exchange day via the parent portal since October 1st of this year. If you have any questions about this, please contact the location manager or our Parent support department.

Can I bring my child to day care for an extra day?

If the composition of the group permits and sufficient pedagogic staff is present, it is possible to request an extra day. Unfortunately, it is temporarily not possible for most locations to request an exchange day via the parent portal since October 1st of this year. If you have any questions about this, please contact the location manager or our Parent support department.

Want to register your child at BLOS?

Please fill in the registration form and we will contact you as soon as possible. Do you want to see a location with your own eyes first? Request a tour for a BLOS location in your neighbourhood. Questions? We’re happy to help!

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